The data controller as defined by the General Data Protection Regulation (DSGVO) is:
Sparkasse Rhein-Nahe
Mannheimer Straße 181
55543
Bad Kreuznach
Germany
E-Mail: info@sk-rhein-nahe.de
Telephone: 0671/94-0
Fax: 0671/94-9954000
(hereinafter also referred to as "Sparkasse", "we", "our" or "us")
If you have any questions regarding this privacy policy or about how we protect your personal data, please contact Sparkasse's data protection officer.
Beauftragter für den Datenschutz
Mannheimer Straße 181
55543
Bad Kreuznach
Germany
dsb@sk-rhein-nahe.de
Any action that your Sparkasse performs on personal data, such as collecting, storing, sharing, erasing or using it in another form, is referred to as data processing. Personal data is any information that relates to an individual visiting this website to find out about Sparkasse products and services.
If you are already a Sparkasse customer, then your personal data will also be processed as part of your business relationship with Sparkasse. For more information on this, please refer to your Sparkasse's privacy policy. This privacy policy also covers other services and products that can be accessed through this website (such on the data processed as part of online banking).
The following details which data your Sparkasse processes for what purposes when visiting this website. If you would like to find out about the data we process on social media, please read the privacy policy for social media.
When visiting this website solely for the purpose of obtaining information, we process the following technically necessary data:
This data is processed for the purpose of taking steps prior to performing a contract or for performing a contract in accordance with Art. 6(1) S.1(b) DSGVO. We may also process this data for the purpose of protecting your Sparkasse’s legitimate interests based on a balancing of interest in accordance with Art. 6(1) S.1(f) DSGVO. In the event this website is used for unlawful purposes, this data will also be used to identify potential violations.
Your Sparkasse also analyses this data for statistical purposes and for improving this website without creating any personality or user profiles.
This website uses cookies. Cookies are text files with small pieces of data that are stored on your end device. They are intended to make it easier to navigate through a website and make it possible to use certain features, and in particular features that depend on information, being retained. In addition to these technical and functional cookies, cookies can also be used for other purposes, such as targeted advertising. Please refer to the sections below for more detailed information.
If you don't want cookies to be stored on your end device, you can prevent this by changing your browser settings accordingly. This is also where you can delete cookies that are already stored on your end device. However, it will no longer be possible to use all of the features provided on this website if you deactivate technical and functional cookies.
Strictly necessary cookies:
Your Sparkasse uses cookies that are necessary for running this website and for performing functions designed to make it secure and user-friendly. These cookies are essential for users to be able to navigate the website and use all its modules and features. Without them, it may no longer be possible to use this website or all of this features. Some of the website’s features only work if it can still identify your browser after you have opened a new page.
We do not use the data collected through necessary cookies to create user profiles. Necessary cookies store and transmit the following data:
Since websites don’t have a memory, cookies are needed to notify the server of the pages that need to be displayed to a user. This means that users do not have to try to remember everything or have to navigate through the entire website again. Cookies can, for example, store order information, which is necessary for shopping baskets to work and frees users from having to remember all of the items they placed in their basket when they are ready to pay.
Nearly all of the technical and functional cookies used are session cookies. All of the data stored in session cookies is automatically deleted when you leave the website. This includes the cookies required, for example, to use online banking:
Cookie names that are prefixed with “TS” and then contain a variable number of random characters and digits are strictly necessary cookies. These cookies are used for load balancing which ensures that the load of the requests is evenly distributed over several web servers. With some processes, such as taking out a contract, making a transfer etc. it is important that, once an end customer has started inputting information, the process is continued on the same web server.
The cookies used to retain information about items placed in shopping baskets expire after 10 days.
The cookie used to recognise trusted devices and browsers is used on the basis of constituting a technically necessary cookie. This cookie is is called “DeviceID” and expires after 180 days. The purpose for which this cookie is used is detailed under device recognition.
The SPK_COOKIE cookie, which transfers Sparkassen customers from the main sparkasse.de website to their local Sparkassen website and “remembers” the sort code in order to do so, expires after 6 months.
Data protection notice on the use of Dynatrace on the online banking portal:
Dynatrace, which is a performance management software for programmes used on the Sparkasse website, also sets cookies on users end devices. Dynatrace manages software application’s availability and performance and enables your Sparkasse to ensure that its online banking portal is always available and works without any problems. To do so, Dynatrace places the following cookies on users end devices:
Your Sparkasse only uses Dynatrace in conjunction with IP masking. This means that parts of users’ IP addresses are masked when the cookies are set, which anonymises all of the data collected with the aid of these cookies. Dynatrace cookies are automatically deleted at the latest when you leave our site. These are anonymised data for ensuring the application's availability and reliability. The use of Dynatrace is necessary to ensure that the website is fast, reliable and secure. The cookies used as part of this are absolutely essential to the application's performance.
The processing of data by means of necessary technical and functional cookies is based on Art. 25(2) of the Federal Act on the Regulation of Data Protection and Privacy in Telecommunications and Telemedia (TDDDG). Where technically and functionally necessary cookies make it possible to identify users, they are processed on the basis of Art. 6(1) S.1(f) DSGVO.
The Sparkassen Finanzgruppe uses analytics and measurement platforms to deliver, analyse and measure the success of national and regional digital advertising campaigns.
After obtaining your consent on a landing page (sparkasse.de), these analyses are performed with the help of the following platforms:
We only share your data with third parities if you have consented to the same or if we have a legal obligation to do so.
In this context, your personal data may, in particular, be shared with:
Data may also be shared with authorised service providers if they meet your Sparkasse’s special confidentiality requirements. These service providers could, in particular, constitute IT, consulting and sales and marketing companies. In these cases, your Sparkasse will enter into corresponding data protection agreements with these service providers.
If the data described in this privacy policy is no longer needed, it will be deleted. This always applies unless the data needs to be processed - for a limited time - for other purposes.
If your Sparkasse has defined a different storage period for certain services, this period will be stated in the description of the relevant service.
Data that your Sparkasse collects when you visit this website are never transferred to any international organisations or third countries (countries outside the EEA). If your Sparkasse uses any analytics services, you will be able to find more information about them under “Cookies” at the top.
You have the following rights concerning the personal data collected by your Sparkasse:
You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data that is based on point (e) (public interest) or (f) (legitimate interests) of Article 6(1) DSGVO, including to profiling based on those provisions in terms of Art. 4(4) DSGVO.
If you object, your Sparkasse will no longer process your personal data, unless it can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the data is processed for the establishment, exercise or defence of legal claims.
In some cases, your Sparkasse will process your personal data for direct advertising purposes. You have the right to object at any time to the processing of your personal data for the purpose of such advertising; as well as to any profiling associated with such advertising.
If you object to the processing of your data for the purpose of direct advertising, your Sparkasse will stop processing your personal data for this purpose.
The objection does not have to be provided in any particular form, but should be addressed to:
Sparkasse Rhein-Nahe
Mannheimer Straße 181
55543 Bad Kreuznach
Germany
info@sk-rhein-nahe.de
You also have the right to complain to the following supervisory authority, which is responsible for your Sparkasse regarding the protection of personal data, with respect to the processing of your personal data:
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
and
Marie-Curie-Str. 24 - 28
60439 Frankfurt am Main
www.bafin.de
The data collected when visiting this website will not be used for automated decision-making in terms of Art. 22 DSGVO.
Version: August 2024